Sakara Care is a small, dedicated NDIS provider committed to delivering genuine, consistent, and person-centred support.
We support people with a wide range of disabilities, support needs, and life circumstances across New South Wales. Whether someone requires assistance to build independence, access their community, maintain daily routines, navigate complex challenges, or simply have the right support alongside them, our approach remains the same: support that is respectful, responsive, and tailored to the individual.
We’re known for our relationship-focused approach, trauma-informed practice, and commitment to seeing the person beyond the diagnosis. No two people are the same, and we believe support shouldn’t be either.
About Sakara Care
Why “Sakara”?
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When the name was chosen, that idea felt fitting.
Sakara Care itself began as a simple thought — a belief that support could be delivered differently. That people deserved consistency. That genuine relationships matter. That quality should never be sacrificed for growth. And that a small team, guided by the right values, could make a meaningful difference in people’s lives.
Over time, that thought became something real. But the meaning behind the name extends beyond how Sakara Care began.
We believe perspective is powerful. The way we experience the world, the challenges we face, and the stories we carry all shape how we see ourselves and those around us. Sometimes perspective can limit us. Sometimes it can help us recognise possibilities we hadn’t seen before.
At Sakara Care, we choose to focus on what is possible.
We choose to see the person before the diagnosis, the strengths alongside the challenges, and the opportunities for growth, connection, and independence that exist for every individual.
In many ways, that is what Sakara Care was built to do — to create positive experiences, meaningful relationships, and lasting impact, one person at a time.
Because sometimes the smallest moments matter most.
A participant feeling understood.
A family feeling supported.
A support worker feeling valued.
A reason for someone to smile today.
For us, that’s what Sakara has always been about.
Sakara Care Values.
Respect & Dignity
Everyone deserves to feel heard, safe, and valued. Always.
Choice & Control
You decide what support looks like. We adapt to you.
Safety & Trauma Awareness
We use calm, predictable, low-pressure support approaches.
Cultural Inclusion
We welcome people from all backgrounds, identities, and communities.
Integrity & Transparency
Clear communication, honest updates, and follow-through you can rely on.
Quality & Safeguards
We follow the NDIS Code of Conduct, NDIS Practice Standards, and strong internal safeguards.
Built on relationships, trust, and a commitment to doing things differently.
Our Story
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Some of the most meaningful journeys begin somewhere unexpected.
For Sakara Care, it began with a parent attending an NDIS information session, simply wanting to understand what the changes would mean for their family. What came from that experience was something entirely unexpected: a genuine passion for helping people live fuller, more connected lives.
That experience marked the beginning of a career across intake, administration, support coordination, leadership, and service delivery. Along the way came a deeper understanding of both the system itself and, more importantly, the people at the centre of it.
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Along the way, one thing became increasingly clear.
The quality of support people receive is rarely determined by policies or promises. More often, it comes down to relationships, consistency, and whether people feel genuinely known, valued, and supported.
As many organisations grew, maintaining that level of personal connection often became more difficult. Caseloads increased, staff became stretched, and participants were left navigating constant changes in the people supporting them.
That experience shaped how we believed support should be delivered.
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Sakara Care was established in 2020 with a simple belief: quality should never be sacrificed for growth.
From the beginning, our goal was never to become the biggest provider. It was to create a service that people could genuinely rely on — one built on trust, meaningful relationships, and a commitment to doing the little things well, day after day.
We are intentional about the participants we support, the services we provide, and the size of our team. Not because we lack ambition, but because we believe people deserve support that is thoughtful, consistent, and delivered well.
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At the heart of Sakara Care are the values that have guided us from the beginning: kindness, empathy, integrity, commitment, and genuine goodwill.
These aren’t words we display on a wall. They are the principles that shape how we support participants, communicate with families, collaborate with stakeholders, and build our team.
Today, many of the participants we support have been with us for years. We are incredibly proud of the trust they place in us and of the relationships we have built together over time. To us, that continuity speaks louder than any marketing message ever could.
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We believe that exceptional support starts with supporting the people who provide it.
Throughout our experience in the sector, we have seen the impact that burnout, overwhelm, and high staff turnover can have on both workers and participants. That’s why we are committed to creating a workplace where our team feels valued, respected, and supported.
When support workers are able to bring their best selves to work, participants benefit too. Creating a positive and sustainable workplace isn’t just good for our team — it’s an essential part of delivering genuinely high-quality support.
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We are committed to continuing to learn, grow, and improve.
Through ongoing professional development, lived experience, evidence-informed practice, and a genuine willingness to listen, we are always looking for ways to better support the people who place their trust in us.
For us, growth isn’t about becoming bigger. It’s about becoming better.
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At its core, Sakara Care has always been about people.
It’s about showing up, following through, building genuine relationships, and providing support in a way that feels personal, respectful, and human.
That is what Sakara Care was built on.
And that is what will continue to guide us into the future.
Be the reason someone smiles today.
Be the reason someone smiles today.
Frequently Asked Questions About Sakara Care
Find answers to common questions about our NDIS supports, referrals, funding options, support workers, and how we work with participants, families, and professionals.
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We provide NDIS supports across five regions in NSW:
Macarthur — Campbelltown, Camden, Narellan, Oran Park, Gregory Hills, Harrington Park, Glenfield, Ingleburn, Minto, Macquarie Fields, Eagle Vale, Leumeah, Ruse, Bradbury, Rosemeadow, Ambarvale, St Helens Park and Eschol Park.
South West Sydney — Liverpool, Casula, Hoxton Park, Prestons, Lurnea, Moorebank, Edmondson Park, Leppington and Austral.
Wollondilly — Picton, Thirlmere, Tahmoor, Wilton, Bargo, Buxton, Douglas Park, Appin, Silverdale and Warragamba.
Southern Highlands — Mittagong, Bowral, Moss Vale, Colo Vale and Hill Top.
Illawarra — Wollongong, Dapto, Albion Park, Shellharbour, Lake Illawarra, Port Kembla, Warrawong, Berkeley, Oak Flats, Figtree, Fairy Meadow and Balgownie.
If your suburb isn't listed, please reach out — we may still be able to help.
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We support NDIS participants of all ages with a wide range of disabilities, support needs, and life circumstances.
Our team has experience supporting people living with:
Psychosocial disability and mental health challenges
Autism, ADHD, and other neurodevelopmental differences
Intellectual disability
Physical disability
Multiple and complex disabilities requiring coordinated supports
Trauma-related support needs
Complex family, social, health, or community circumstances
We also have experience working alongside families, carers, allied health professionals, support coordinators, hospitals, child protection services, and justice-related systems to help ensure supports remain coordinated and responsive to each person’s needs.
While every person’s circumstances are different, our approach remains the same. We take the time to understand the individual, their goals, strengths, preferences, and what meaningful support looks like for them.
We are committed to providing neurodiversity-affirming, trauma-informed, and genuinely person-centred support that adapts to the person — not the other way around.
If you’re unsure whether Sakara Care may be the right fit, we’d love to have a conversation and learn more about your situation.
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We currently provide supports to participants who self-manage or plan-manage their NDIS funding.
While we are not currently a registered NDIS provider, we maintain the same commitment to quality, professionalism, and participant safety that families and participants would expect from any high-quality provider. As a result, we are unable to support participants whose funding is managed directly by the NDIA (agency-managed participants) at this time.
We are actively working towards NDIS registration and look forward to expanding our services in the future.
Not sure how your funding is managed? That’s okay — many people aren’t. Reach out and we’ll happily help you understand your options and whether Sakara Care may be a good fit for your situation.
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Finding the right support worker is one of the most important parts of providing quality support, and it’s something we take seriously from the very beginning.
Before introducing a support worker, we take the time to understand the participant’s goals, support needs, personality, communication style, interests, preferences, and any specific attributes that are important to them or their family. We then carefully consider which member of our team is likely to be the best fit.
Because we intentionally maintain a small and consistent team, we know our support workers well — not just their qualifications and experience, but also their strengths, interests, values, and working styles. This allows us to make thoughtful matching decisions rather than simply assigning the next available worker.
We believe strong support outcomes start with strong relationships, and we’re committed to getting that foundation right from day one.
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Neurodiversity-affirming support recognises that people experience and interact with the world in different ways, and that there is no single “right” way to think, communicate, learn, or engage with others.
In practice, this means we adapt our approach to the individual rather than expecting them to fit into a predetermined way of doing things. This may include adjusting communication styles, considering sensory needs, providing flexibility around routines and pacing, and taking the time to understand what helps a person feel safe, comfortable, and supported.
Being neurodiversity-affirming doesn’t mean ignoring challenges or support needs. It means working alongside the person to build skills, confidence, independence, and wellbeing in ways that respect who they are.
Above all, we aim to understand first, support second, and always treat each person with dignity, respect, and genuine acceptance.
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Yes. We provide personal care support in a way that is respectful, person-centred, and tailored to the individual’s preferences and routines.
This may include assistance with showering and grooming, dressing, personal hygiene, toileting, medication assistance, and morning or evening routines.
We understand that personal care is exactly that — personal. That’s why we take the time to build trust, understand individual preferences, and deliver support in a way that helps participants feel comfortable, respected, and in control of their own care.
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We believe the best outcomes happen when everyone involved is working together towards the same goals.
Our team regularly works alongside Support Coordinators, Specialist Support Coordinators, occupational therapists, behaviour support practitioners, speech pathologists, psychologists, educators, healthcare providers, and family members as part of a participant’s broader support network.
We aim to be responsive, communicative, and easy to work with. That means being honest about our capacity, keeping key stakeholders informed of significant changes where appropriate, participating in multidisciplinary discussions, and consistently implementing agreed support strategies in day-to-day practice.
We also understand that referrals are built on trust. When a professional recommends Sakara Care, they’re placing confidence in our team and our ability to represent their participant well. We don’t take that responsibility lightly.
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I don’t have an NDIS plan yet. Can Sakara Care still help?
Yes.
You don’t need to have an approved NDIS plan to contact us. Many people reach out while they’re exploring the NDIS, waiting for a decision, or trying to understand what support options may be available.
We’re happy to answer questions, provide general guidance, and help you understand what the next steps might look like. And if we’re not the right service to assist, we’ll always try to connect you with someone who can.
There’s no obligation, no sales pitch, and no expectation that you’re ready to start services. Sometimes a simple conversation is the best place to begin.
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Sakara Care has been supporting NDIS participants since 2020.
Over the years, we’ve been fortunate to build lasting relationships with participants, families, support coordinators, and allied health professionals across the communities we serve. Many of the participants we support today have been with us for years, and we consider that one of the greatest measures of trust and success.
As we’ve grown, we’ve remained intentional about staying true to what matters most: providing high-quality, person-centred support, maintaining a consistent and valued team, and ensuring people never feel like just another number.
We’d love to help. Whether you’re exploring support options, looking to make a referral, or simply want to learn more about how Sakara Care may be able to assist, we’re always happy to have a conversation.