A person-centred NDIS provider committed to genuine, consistent, and evidence-informed support.

Sakara Care is a small, dedicated NDIS provider supporting people with psychosocial disabilities, neurodevelopmental conditions, and mental health needs across NSW. We deliver support that is safe, trauma-informed, and shaped entirely around each individual — never rushed, never clinical, never one-size-fits-all.

We currently support plan-managed and self-managed NDIS participants across the Macarthur region, South West Sydney, Wollondilly, the Southern Highlands, and the Illawarra.

About Sakara Care

Why “Sakara”?

  • When the name was chosen, that idea felt fitting.

    Sakara Care itself began as a simple thought — a belief that support could be delivered differently. That people deserved consistency. That genuine relationships matter. That quality should never be sacrificed for growth. And that a small team, guided by the right values, could make a meaningful difference in people’s lives.

    Over time, that thought became something real. But the meaning behind the name extends beyond how Sakara Care began.

    We believe perspective is powerful. The way we experience the world, the challenges we face, and the stories we carry all shape how we see ourselves and those around us. Sometimes perspective can limit us. Sometimes it can help us recognise possibilities we hadn’t seen before.

    At Sakara Care, we choose to focus on what is possible.

    We choose to see the person before the diagnosis, the strengths alongside the challenges, and the opportunities for growth, connection, and independence that exist for every individual.

    In many ways, that is what Sakara Care was built to do — to create positive experiences, meaningful relationships, and lasting impact, one person at a time.

    Because sometimes the smallest moments matter most.

    A participant feeling understood.

    A family feeling supported.

    A support worker feeling valued.

    A reason for someone to smile today.

    For us, that’s what Sakara has always been about.

Sakara Care Values.

Respect & Dignity

Everyone deserves to feel heard, safe, and valued. Always.

Choice & Control

You decide what support looks like. We adapt to you.

Safety & Trauma Awareness

We use calm, predictable, low-pressure support approaches.

Cultural Inclusion

We welcome people from all backgrounds, identities, and communities.

Integrity & Transparency

Clear communication, honest updates, and follow-through you can rely on.

Quality & Safeguards

We follow the NDIS Code of Conduct, NDIS Practice Standards, and strong internal safeguards.

Built on relationships, trust, and a commitment to doing things differently.

Our Story

  • Some of the most meaningful journeys begin somewhere unexpected.

    For Sakara Care, it began with a parent attending an NDIS information session, simply wanting to understand what the changes would mean for their family. What came from that experience was something entirely unexpected: a genuine passion for helping people live fuller, more connected lives.

    That experience marked the beginning of a career across intake, administration, support coordination, leadership, and service delivery. Along the way came a deeper understanding of both the system itself and, more importantly, the people at the centre of it.

  • Along the way, one thing became increasingly clear.

    The quality of support people receive is rarely determined by policies or promises. More often, it comes down to relationships, consistency, and whether people feel genuinely known, valued, and supported.

    As many organisations grew, maintaining that level of personal connection often became more difficult. Caseloads increased, staff became stretched, and participants were left navigating constant changes in the people supporting them.

    That experience shaped how we believed support should be delivered.

  • Sakara Care was established in 2020 with a simple belief: quality should never be sacrificed for growth.

    From the beginning, our goal was never to become the biggest provider. It was to create a service that people could genuinely rely on — one built on trust, meaningful relationships, and a commitment to doing the little things well, day after day.

    We are intentional about the participants we support, the services we provide, and the size of our team. Not because we lack ambition, but because we believe people deserve support that is thoughtful, consistent, and delivered well.

  • At the heart of Sakara Care are the values that have guided us from the beginning: kindness, empathy, integrity, commitment, and genuine goodwill.

    These aren’t words we display on a wall. They are the principles that shape how we support participants, communicate with families, collaborate with stakeholders, and build our team.

    Today, many of the participants we support have been with us for years. We are incredibly proud of the trust they place in us and of the relationships we have built together over time. To us, that continuity speaks louder than any marketing message ever could.

  • We believe that exceptional support starts with supporting the people who provide it.

    Throughout our experience in the sector, we have seen the impact that burnout, overwhelm, and high staff turnover can have on both workers and participants. That’s why we are committed to creating a workplace where our team feels valued, respected, and supported.

    When support workers are able to bring their best selves to work, participants benefit too. Creating a positive and sustainable workplace isn’t just good for our team — it’s an essential part of delivering genuinely high-quality support.

  • We are committed to continuing to learn, grow, and improve.

    Through ongoing professional development, lived experience, evidence-informed practice, and a genuine willingness to listen, we are always looking for ways to better support the people who place their trust in us.

    For us, growth isn’t about becoming bigger. It’s about becoming better.

  • At its core, Sakara Care has always been about people.

    It’s about showing up, following through, building genuine relationships, and providing support in a way that feels personal, respectful, and human.

    That is what Sakara Care was built on.

    And that is what will continue to guide us into the future.

Let's Chat

Be the reason someone smiles today.

Be the reason someone smiles today.

 FAQs

  • Sakara Care proudly operates in both NSW and QLD, embracing a flexible ‘work from home’ model for our fantastic office team! In NSW, we're located in the beautiful Wollondilly and Macarthur regions, serving the wonderful communities of Wollondilly, Macarthur, Southern Highlands, Illawarra, South West, and Western Sydney. Meanwhile, in QLD, we call the stunning Sunshine Coast home, specifically in Caloundra, and we’re thrilled to service the entire Sunny Coast area, along with our recent expansion into Brisbane and surrounding areas. We're all about inclusivity and making a positive impact, so wherever you are in these regions, we’re here to spread kindness and compassion!

  • We understand that everyone has their own preferences when it comes to meeting locations. While many of our clients find the comfort of their home ideal, we’re here to ensure your experience is enjoyable, no matter where we meet. If a home visit isn't your style, we’re happy to recommend cozy cafes or familiar public spots that make you feel at ease.

    For those times when a more formal setting is needed, we offer meet-up options at our rental meeting rooms located at:

    • NSW: Wotso inside Macarthur Square, Campbelltown

    • QLD: Aura Business Park

    Let us know what works best for you! Your comfort is our priority.

  • Absolutely not! At Sakara Care, we welcome and support all individuals, regardless of abilities. Whether you have a disability or mental health challenge, our services are designed to wrap around you like a cozy blanket of kindness and care. With an active NDIS plan, you’ll unlock access to a world of tailored services that meet your unique support needs. Ready to embark on a journey of compassion and inclusivity? We're here to support you every step of the way!

  • Sakara Care is dedicated to providing compassionate personal care support tailored to individual needs. Our services focus on prompting and low-level physical assistance, ensuring our clients receive the help they deserve in personal hygiene, eating, medication management, mobility, and transferring tasks.

    We believe in fostering independence and dignity through our care practices. While we currently do not offer high-level physical support, our team is here to promote wellbeing and comfort in everyday activities. At Sakara Care, we celebrate the beauty of kindness and collaboration, empowering our clients every step of the way!

  • We’re thrilled to lend a helping hand! If you have a permanent disability and think you meet the NDIS criteria, reach out to our awesome team. We're here to make your journey to accessing NDIS funding a breeze! Our services offer free assistance with gathering all the necessary forms and documents, plus we'll guide you through each step of the process!